FAQs
How to place an order
Explored our store and found something you like? Simply select your preferred size and color and add the items you want to the cart.
How to find your size
You can find all information regarding sizing, as well as model references in our Size Guide. Our items are all US/EU sizes.
Processing & Shipping
Our processing time depends on the size of your order. Our products are printed one-by-one. It usually takes us about 1-3 days of production to prepare your items before we ship them.
Our printers are located in the USA, UK, Canada, Spain & Latvia. European customers will receive their items from our European warehouses without worrying about customs and taxes.
Our printers are located in the USA, UK, Canada, Spain & Latvia. European customers will receive their items from our European warehouses without worrying about customs and taxes.
We ship worldwide except to: Russia, Iran, North Korea, Syria & Venezuela.
The table below gives you an estimate on our shipping times.
The table below gives you an estimate on our shipping times.
| Country/Region | Typical Shipping time |
|---|---|
| USA | 2-11 Business Days |
| Canada | 2-19 Business Days |
| UK | 2-10 Business Days |
| Australia & NZ | 8-20 Business Days |
| Germany | 2-12 Business Days |
| Italy | 4-14 Business Days |
| France | 2-12 Business Days |
| Poland | 4-14 Business Days |
| Spain | 2-10 Business Days |
| Czechia | 4-14 Business Days |
| Netherlands | 2-12 Business Days |
| Europe (Rest of) | 2-16 Business Days |
| GCC Countries | 6-18 Business Days |
| Singapore | 8-18 Business Days |
| Rest of the World | 8-24 Business Days |
Returns & Exchanges
If you chose the wrong size/shirt/color or simply want to cancel your order, please contact us ASAP before we get your items printed and sent. After the items are printed, we cannot cancel/change them anymore.
If you need to edit/change your order please colet us know via the order help page.
Our returns policy is valid for 28 days after receiving the item. If 28 days have gone by since your received your item, we can’t offer you a refund or exchange.
If your order arrives incorrect or damaged-we will offer a free replacement and you will not need to return the item.
If the items do not fit and you'd like an exchange, you must return the item to our EU, UK or US warehouse.
To be eligible for an exchange, your item must be unused and in the same condition that you received it (unless it arrived damaged/incorrect).
To initiate an exchange or return request, please fill out our order help form and we will get back to you.
If your order is taking longer to arrive than the shipping timeframe, and if there are no tracking updates for more than 21 days, then you will be eligible for a free replacement.
Note that orders over 90 days old will be closed regardless of their delivery unless prior contact was established with us regarding the order.
As of February 2023 - Our order replacement rate was 0.21%
Down from 0.36% in 2022.
That means for every 1,000 orders - Less than 3 Orders were damaged/incorrect and had to be reshipped.
Order Help FormDown from 0.36% in 2022.
That means for every 1,000 orders - Less than 3 Orders were damaged/incorrect and had to be reshipped.
Washing & Drying
You can throw your shirts and hoodies in the wash, they enjoy the bath and love the water.
Just make sure that:
They are turned inside out (print on the inside).
They are washed with similar colors.
They are not washed at more than 30°C/90°F.
They are not washed at more than 30°C/90°F.
They are not bleached.
Try avoid drying them with a machine, heat and cotton are not nice friends.
To iron - Turn the shirt inside out and iron on the backside.